Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Install Nest Learning Thermostat.......wires from existing thermostat Canada
existing thermostat has a black and white wire connected to my thermostat to furnace only as I do not have air conditioning .Furnace is about 15 years old as is thermostat. Cannot see how I can configure the new nest thermostat. Any suggestions ?
what is a qr code
how do I get a QR code I have a 3 thermostat or zones here I remove one old nest thermostat and in stell a new learning thermostat . It keeps asking for a QR code how do I get one for this new thermostat that I just pick up at a store.can you help me...
Thermostat gen 3
Hi can anyone help. No matter what I do my thermostat will not come on or go off when I set it to can anyone give me step by step help please
New Nest Wiring Assistance
New Nest Thermostat wiring help needed. Pic of new nest I plan on installing and pic of present nest wiring which has provided get service and continues to do so. I assume the blue wire is the control wire? Color code the wires and place "blue wire" ...
Nest thermostat disconnects wifi
I’ve had the nest thermostat for over a year no problems. About 2 months ago it started to randomly disconnect from wifi (no changes to wife or furnace) I checked all my connection (normal) checked the voltage from all wires (normal) I have: y c w g ...
Nest won’t turn off heat
I have a nest thermostat that I installed in the summer. It worked well for cooling season and operated normally heating and cooling as intended. We are in heating season and the Heater will heat well past the set point and not turn off. This doesn’t...
Can’t access hot water function
I’ve set my replacement nest 3rd generation learning up 3 times now and every time I’ve finished setting it up, it doesn’t give me an option to control the hot water. Am I doing something wrong????
Nest could not kick in auxiliary heating
Hello everyone,This is spring I installed my Nest Learning Thermostat. I have a heat pump system along with a furnace (Trane brand). Everything went well with installation and during the hot months only using cooling. Where I live (Cincinnati), was r...
Temperature overreading
Looking for some help our thermostat which has started to overread the temperature. All appears fine on the software and linked correctly but is reading temperature at a constant 25 degrees. When the temperature in the room is considerably lower. I'v...
