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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3994 Views
  • 0 replies
  • 5 kudos

Upstairs and downstairs thermostate

Hello all... I can't seem to get the downstairs thermostats working from my phone. The icon is not even showing. Only the upstairs is displaying?

Nest Heat Link - No Power - No Lights and now no heating

Hi. I got my new heating installed just over 2 years ago including the Nest thermostat. Today I woke up to no heating and the thermostat isn’t connecting to the Heat Link. On checking the heat link, it’s dead. No lights on at all. Pressed the button ...

Susan7 by Community Member
  • 833 Views
  • 12 replies
  • 0 kudos

Hot water issues!

Hi everyone, We've had a Nest thermostat for around 4 months and all seemed fine but this weekend we have had issues with the hot water. Yesterday it ran out and when I tried to boost nothing happened. I tried to reset and reconnect the heat exchange...

by Not applicable
  • 131 Views
  • 0 replies
  • 0 kudos

Thermostat

Hi.We have got a new boiler with Nest learning thermostat however when I want to increase heating it takes nearly an hour.I have also scheduled heating for morning 6-8am and woke up at 7am and was still cold. Termostans was saying “preparing heating”...

glucia84 by Community Member
  • 172 Views
  • 1 replies
  • 0 kudos

Restarting installed Shows e23 no power??

Cannot restart Nest Thermostat that I turned off two weeks ago. Shows no connection to Rc wire and error 23. Recharged battery. Voltage is good but no values for voltage in and out. Have also tried turning breakers on and off. Also found no water or ...

Help with wiring

 what do I do with the 3 wires on the left. Rs2(blue) rs+5(orange) rs gnd(brown)

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Nest learning thermostat Wi-Fi error

To whom it may concern, roughly 2 months ago I noticed one of the two nest thermostats in my house no longer registering on the app. I noticed a Wi-Fi error on the thermostat. I tried troubleshooting by following the recommendations including a reset...

Selsamra by Community Member
  • 218 Views
  • 2 replies
  • 0 kudos

Poor Quality

This past week my Nest stopped working with a power error. I called and had someone come out to fix it and it was a blown fuse in my furnace, which I just replaced in October. It was fixed and worked. Now today, I get the same error and same issue. S...

jess517 by Community Member
  • 159 Views
  • 1 replies
  • 0 kudos

Jumper from W1 to Y1 terminals

 I have a heat pump with an auxiliary electric heating element. The existing thermostat had a jumper from the W1 to Y1 terminals. How should this be wired in the Nest Learning Thermostat?

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Kaddy by Community Member
  • 330 Views
  • 1 replies
  • 0 kudos
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