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Nest Thermostats

Blog Posts

Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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Heat not turning On, After Installing Nest

Switching from Honeywell to Nest and Heat is not working. Did not try cool.Could anyone please take A look and let me know what Is wrong? Photos :Nest wiring : https://photos.app.goo.gl/krFT57f8HvRwX7Pt8Honeywell Wiring: https://photos.app.goo.gl/9uk...

dharmil7 by Community Member
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Re: NO QR CODE & NO ENTER KEY - HELP !!!

I have a similar problem with my nest thermostat, which is very old. It does not have a QR code at all. There are no key numbers anywhere. The settings do not take me to anything with a key number. My old Nest app works on my old iPad. It used to wor...

Miryam by Community Member
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  • 7 replies
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Resolved! Nest thermostat connected with two wires

Hi all, I just picked up a Nest Thermostat to be able to control the temperature remotely and lock the thermostat. My setup has a black and a white wires only. From all videos I've seen, noone seemed to have the N260 code (c wire). Did I do something...

Ilya1988 by Community Member
  • 329 Views
  • 1 replies
  • 0 kudos

NEST app not connecting to thermostat

My app stopped connecting with the thermostat several months ago but it is in another location so only now have a chance to try and see what the problem is in person.I have the ability to put home or away but can not see the temperature or adjust the...

Louise13 by Community Member
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  • 3 replies
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Nest Thermostat 2nd G can't get entry code

there was a lengthy power outage in my neighborhood about 3 days ago, and after, my 2nd Gen Nest Learning Thermostat was unavailable in my iOS Nest app. I verified my wifi is up and working, and did a full factory reset on my thermostat. Battery has ...

UncleNoah by Community Member
  • 167 Views
  • 1 replies
  • 0 kudos

Heating not turning on

Have had the thermostat for over a year with no issues. However, when i now try to change the temperature on both the thermostat on the app, the heating does not come on. The thermostat says it will be 1.5 hours or so depending on temperature and i h...

Dr2828 by Community Member
  • 300 Views
  • 3 replies
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Resolved! zone system with 2 nest Thermostat E

I have a zone system, heat pump, 2 nest Thermostat E controllers. Zone 1 is configured with all wire as marked by color and I have confirmed that the white wire is connected to the O/B terminal on the controller and the *O/B terminal on the Nest term...

RandS1 by Community Member
  • 400 Views
  • 3 replies
  • 0 kudos