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Nest Thermostats

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Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Platinum Product Expert
  • 4507 Views
  • 0 replies
  • 5 kudos

Nest thermostat

Good morning, I’ve recently seen a wiring diagram showing an external 24vac transformer (plug in) connected to a nest power connector. Correct me if I’m wrong but if I have a 2-wire system on an old furnace with no (c-wire) common wouldn’t you have a...

how long for support to contact?

Hello, I'm trying to find out how long it takes for support to contact you. I haven't heard anything from m post here: https://www.googlenestcommunity.com/t5/Nest-Thermostats/Unable-to-setup-brand-new-Nest-thermstat/m-p/543200#M108188It's been over a...

ryanpal by • Community Member
  • 122 Views
  • 2 replies
  • 0 kudos

Temperature sensor

I am trying to connect a new temperature sensor to my thermostat, the app keeps saying the thermostat needs a software update but the thermostat says it's updated. How do I connect the sensor?

Johnoak by • Community Member
  • 222 Views
  • 7 replies
  • 0 kudos

Thermostat Offline

Hi, we have dry loop DSL Internet at our home, with Speed Reduced to 2.5 MBPS while we are away. After power failure and restart , none of our Google Devices - Nest Learning Therm, Google Minis, Google Chromecast stay offline after power recycle. Onl...

judef1 by • Community Member
  • 84 Views
  • 1 replies
  • 0 kudos

Nest Thermostat caused entire hvac system to short out

Problem started with the system on cool and putting out heat. Called HVAC guy and he came out and noticed the system had taken a voltage spike burning out several boards and causing the heat to get stuck on. The Hvac company stated that the nest had ...

zombieJoe by • Community Member
  • 235 Views
  • 1 replies
  • 0 kudos

Resolved! Nest wiring question

Hello, I am trying to setup Nest Thermostat to replace my Honeywell thermostat. I have a heat pump with 3 zones system with Emergency heat. “No AUX heat” according to my HVAC company that installed it. The Honeywell is currently has 6 wires Y- Yellow...

Timster1 by • Community Member
  • 820 Views
  • 15 replies
  • 0 kudos

Resolved! Nest thermostat wiring

My current system has both b and o wires, the nest thermostat has the o and b in one slot, how should I proceed?

Resolved! Nest Learning Thermostat Wiring and how tonupload my photo

https://www.googlenestcommunity.com/t5/Nest-Thermostats/bd-p/Thermostats?lightbox-node-recent-images=50033i9AA943DD3E1C5C4B No C wire, but I suspect the Blue may be the common?Is my old system compatible for an upgrade to the Nest Learning Thermostat

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