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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
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Nest thermostat

My nest stat turns the heating into Away /eco mode if we leave the house during a heating cycle and then repots in the history for that day that it was turned of via web or app but we often forget to tell it to come back on when we are returning home...

Pbart by Community Member
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  • 1 replies
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Resolved! Nest Thermostat and Google Home

I appreciate there have been earlier posts on this issue but the advice hasn’t fixed it. Nest and Google Home are forever telling me that I’m away when I’m home and that my phone is “not here” even though it is. I’ve set Location Services in both cas...

Corkym13 by Community Member
  • 165 Views
  • 3 replies
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Heat won’t stay on nest gen 3

Just connected 2 nest gen 3 in place of my old thermostats. downstairs unit went smoothly and seems fine upstairs however, I connected everything the same way but when I went to test the heat the system would quickly cycle btwn on and off and not sta...

Dk1980 by Community Member
  • 92 Views
  • 1 replies
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Rh wire says it’s not getting power.

My nest thermostats stopped heating 3 days ago. It says the Rh wire isn’t getting power. I’ve check the breaker, the heater, and all the wire were detected when I charge the face of the nest and put it back on. Can someone help me figure what’s wrong...

JamieBy by Community Member
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  • 1 replies
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Need Help with wires to connect to Nest Learning Thermostat

So I have a dual fuel central HVAC system that heats and cools through forced air. The second fuel is Oil, but it is only used in extremely cold situations.My current thermostat has these plugs:W2 E O/B RL G C YThere’s a wire connecting W2 to E and b...

NicNg by Community Member
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  • 1 replies
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Heat no longer works on Nest Learning Thermostat

Hi, I'm a newbie to this forum so hello and thanks in advance for all help!I had a Gen 3 Learning Thermostat installed six months ago and originally, the manual ring settings for both forced air AC and heat modes appeared on the LED screen and worked...

Current Equipment Detected.jpg Current Equipment Sensed.jpg Current Checked Wires.jpg Actual Wire Connections.jpg
ReedB6320 by Community Member
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No wires connected when using power adapter

Hello,I have a two wire system with r and w so I purchased a nest power adapter to make my system compatible. After installing the nest power adapter my Google nest says that there is no wires connected. I disconnected the power adapter and wired my ...

Nest.home thermostat app is offline

The home.nest and the ios Nest thermostat are offline. Nest thersmostat is online. I have called Google Nest at least five times about this, replaced the Nest with a new one, and connect a C wire to it so it stays fully charged. Problem has been esca...

Rancocas by Community Member
  • 180 Views
  • 4 replies
  • 0 kudos

Fan only temp setting

I am looking to purchase a nest thermostat for my house but before I do I want to see if I can set it up the way I need. I need to be able to to set a temp for the fan to come on as if it were heating. I have an oil fired forced air furnace with a wa...

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