Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Nest gen 4 wont heat
Thermostat is on and set to temp, will only tell me how long it will take to get to temp
Battery draining on my Nest Thermostat
I plug the unit into a USB adaptor and charge it until 100% and then reattach it to the wall. Once on the wall the battery drains itself and it is dead by the morning. I used to have the yellow Y1 wire connected but disconnected it b/c the a/c is no ...
Not Free Power Connectors for Nest Thermostats???
I bought 4 thermostats for the 4 different zones in my house. After a few failed attempts at installing them on a couple of them I did see the link in the start-up instructions for a free power connector kit. I ordered one. I removed and re-installed...
Nest turns on automatically
My thermostat kicks on every day at 10:04a to cool to 64 degrees. I have deleted all my schedules and it is still coming on. How do I make it stop?!
My Nest does not stop heating up the house!!!
Hi, I have an issue with the heating system. The heating on my nest would turn on but when it reached the set temp it didn't turn the Boiler off, so the house continued to heat. It does not work even if I try to turn of manually from the device or An...
Thermostat temperature keeps changing and is never same as I want it per schedule
I have read everything I can but I am baffled by what my Nest learning thermostat has started doing. For years we have run happily on using a manual schedule setting different temperature and times for different days. But now we are getting a "time t...
Nest Thermostat - obtain free power connector
Hello,I am installing two Nest Thermostats (2 zone system) and have a boiler system (heat only) with a 2-wire setup at the existing thermostats. Upon install, the app indicates FREE power connectors available and a link. My question is can the free o...
Nest showing blank screen
Hi all,my nest is showing a blank screen when plugged in with blinking green light. It occasionally blinks red or orange when I unplug and plug it back it. I’ve tried putting it on a usb to charge. It finally boots up when on the charger but then it ...
Heating Schedule Issue
Heya!Probably being a complete idiot here, but having an issue with the Schedule function. I've tried to set Schedules multiple times, and while manually controlling the heating via the app has been super simple, the Schedules I set never seem to act...
Trying to set up my nest Thermostat
Im settting up my new nest but it wants me to log in to my account and i dont know my password it gave me a thing to reset but i cant I need to call and get help ive had the email sent changed password with Google but it isnt working
