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Nest Thermostats

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Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Platinum Product Expert
  • 4670 Views
  • 0 replies
  • 5 kudos

Nest H72 error message

I have recently tried to turn on my heating using my Nest App and shows me the H72 error message.I’m still able to turn the heating on using the device but cannot use the app. However it did use to work. I have tried plugging the device into a differ...

AmyGardner by • Community Member
  • 641 Views
  • 16 replies
  • 0 kudos

Nest schedule keeps reverting to old settings/other settings

I have a Nest thermostat 3rd generation which I have successfully controlled from my iPhone via the Nest app.My iPhone features the very latest IOS app update.I always use the manual scheduling in the app, and have switched off all of the auto-schedu...

joehum by • Community Member
  • 666 Views
  • 6 replies
  • 1 kudos

Resolved! Heating only comes on when hot water is on

We have a oil fired central heating system. The heating will only turn on if the hot water is on. If the hot water is not on, the central heating pump will turn on, but the boiler will not fire up. This means that controlling a target temperature is ...

Newlands by • Community Member
  • 2182 Views
  • 32 replies
  • 0 kudos

Moving from Gas to Air Source

I have had a Nest thermostat for several years (plus other Nest products) and have been delighted. Last week I has an air source heat pump connected to replace my gas boiler but the thermostat does not seem to want to connect. What do i need to do?

Rob1951 by • Community Member
  • 110 Views
  • 1 replies
  • 0 kudos

Heatlink no light

Hi My heatlink has suddenly stopped working. No lights but has 240v going to unit. Ive tried all the suggestions on the forums with no luck. How can i get a replacement as we have no heating at the moment?

Johno25 by • Community Member
  • 152 Views
  • 3 replies
  • 0 kudos

Junkers tf25

Hi,Last year we got a junkers external boiler installed. The tf25 thermostat is pretty much garbage. The technician told us, replacing it with nest is virtually impossible as the thermostat is literally the brain of the boiler as the boiler itself ha...

Nolafs by • Community Member
  • 268 Views
  • 6 replies
  • 0 kudos

Question about 3 wire connection configuration

Trying to help put a client installing a new Nest Learning Gen 3 thermostat to replace a Radio Thermostat device that is no longer supported for remote control.There are only three wires from the gas boiler control, connected as follows:Boiler Thermo...

digdesdev by • Community Member
  • 874 Views
  • 1 replies
  • 0 kudos
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