Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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Thermostat -

I replaced my original Nest thermostat in April of 2024 - (The original one worked for 9 years with no issue)It worked great until about a month ago, it disconnected from the Wifi and I could not reconnect. I restarted it, and I restarted the modem a...

Resolved! Received email from google offering free replacement

I need to process my claim;We've identified an issue with your new Nest Thermostat and its ability to draw power from your heating or cooling system. Unfortunately, the issue cannot be fixed on your device, but we’d like to replace your thermostat fo...

ace72ace by Community Member
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No sms verification code is being received

There is no verification code generated and without this your device becomes paper weight even when you try to migrate your account to google you are confronted again with the same issue please somebody help and look into this it’s been over two week...

Seven wires old system

Old system have seven wires white for auxiliary black for emergency heat. 4th generation does not have a place for emergency heat just auxiliary. Confused where the white and black wire goes 

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Vince4 by Community Member
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Help! With battery dead

I my thermostat upstairs is saying it must shut down to recharge battery and won’t display temperature. I tried to reset it. Took it off and unscrewed it and didn’t see any ASA battery to replace. Help! Where do you recharge the batteries

JuliaG by Community Member
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Resolved! Compatibility with thermostat

Hi is the temperature sensor first or second gen compatible with: Nest thermostat 2020 Model:GA02081-US

DDC1974 by Community Member
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Heat Stopped Working

Background:Have had this installed for a couple years.Took a little nipping and tucking based on wiring -- but that was 2 years ago and I cannot remember exactly what I did. Something to do with Brown Wires, or Blue Wires...Anyway -- been working fin...

Lucky13F by Community Member
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