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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
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Issues with Nest and AC/Furnace

Have had Nest for 3yrs w/o issue. Power went out for 16 hours. After coming back on: Nest says it needs to shut itself to recharge itself…After awhile Nest looks normal…turned on AC….AC unit running fine, but nothing coming out of vents….also AC unit...

RXD by Community Member
  • 255 Views
  • 2 replies
  • 0 kudos

App for thermostat does not allow for any changes to nest

When I open Nest I have one "Home" icon on the screen. If you press home another Away Icon appears but I never get anything else. On the Home Icons an ad product icon appears as well. It's like no thermostat is tied to the account but when I checked ...

Nest compatibility

My wires are labeled D, R, and B/C which doesn't appear to be an option with nest. Any thoughts on if this could be compatible?

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Kgranger by Community Member
  • 219 Views
  • 4 replies
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Thermostat switches to Away when I'm Home

I've been using the Nest Thermostat for a number of years. I always suspected there was an issue with Home/Away switching but never investigated it. This summer I've been working from home so I was able to monitor the situation better.At random times...

KevinHam by Community Member
  • 233 Views
  • 3 replies
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Re: Why am I getting a Y1 Wire error?

We’ve been having issues with our internet and now getting this Y1 error. Any suggestions? Units turns on but immediately turns off after about 30 seconds and is just blowing hot air.

Sonyacv by Community Member
  • 112 Views
  • 1 replies
  • 0 kudos

3d Gen thermostat

I am in a new house with a 3d Gen nest thermostat. Professionally installed & less than 6 months old. Since Google bought Nest the product is inconsistent at best. The camera & works & never drops offline but the thermostat is very sketchy. It keeps ...

Carolmcp by Community Member
  • 122 Views
  • 1 replies
  • 0 kudos

Nest app for learning thermostat

The app says it is offline, but the thermostat says online. I have tried to load this well over a dozen times and have read all the directions and all the fixes, but it will not take the code. a message says it is the wrong code. It worked well until...

help3 by Community Member
  • 83 Views
  • 1 replies
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Resolved! Conventional system not cooling

Hi, I have a 4 wire conventional system with a jumper on R and Rc (no common wire - but will install the nest power adapter when it arrives). My issue is that my system doesn’t cool when the nest installed.My nest wiring is Red wire =R, Green wire = ...

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Nest learning thermostat gen 3

This is my second Nest thermostat in 3 years the battery's do not a hold a charge. It is wired in to an electrical out and for almost a year it is working fine then the battery starts to drain and even though it is still hooked to 110 power the batte...

Twojaxsa by Community Member
  • 339 Views
  • 10 replies
  • 0 kudos

Google Nest Heat during Rush Hour

Does anyone else have issues during rush hour where the heat kicks on instead of running AC? During the summer rush hours I have my hand up to the vent and they are hot and I can smell the furnace kicking on. Any idea what is happening? Hvac runs nor...

Jahwarski by Community Member
  • 101 Views
  • 1 replies
  • 0 kudos
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