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Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Black screen
I have as black screen once in a while is it defective?
Nest Thermostat count down to cooling
Hello, I am checking to see if you can help me figure out why my thermostat is going into a count down before cooling and when it is cooling it only cools for maybe a minute. I have it set right now to 70 and it only cools to 98 before it goes back t...
Gen 3 Learning Thermostat acting up
We have had our 3rd Gen Learning thermostat for a little over a year. Recently we have issues with it showing "not connected" on the app. When I go to the unit, the screen is black and will not come on. I have to remove the unit from the baseplate an...
Resolved! Upgrade Honeywell with HeatPump to Nest Gen 3
Hello,i attempted to use the set up wizard on the Nest App to swap out my thermostat to Nest Gen 3, but was faced with different colours of wires (no white, no blue (c)). The top brown is (R).is there a recommended placement, or another guide i can u...
Cool Schedule changes won’t save
I have been trying to change the temperatures in the Cool Schedule but my changes do not save. All the instructors I’ve read say “hit done” when finished. There is no “Done” button in my Cool Schedule. Any ideas how to save changes?
Nest app keeps freezing
Nest app keeps freezing when I select thermostat location. I reset my phone, reset the thermostat, reset my router, reset my modem . .?.?.?.
Nest compatible with Daikin AC
I have had 3 Nest Thermostats for over 10 years. I just had to change a 5 ton Carrier unit with a Daikin unit and it has not been working properly. The first night the ac would not cool, the second night it would not stop and kept on getting colder a...
Resolved! Fan mode in nest thermostat
Fan won’t stay on unless thermostat is in cooling or heating mode. Manual says if wire missing from g connector the fan won’t stay on and continuous fan mode unavailable. Also says that you can’t even access fan mode and set it for specific time when...
Voice command stopped working
I moved and recently reinstalled my nest at the new house. Everything is functioning EXCEPT google assistant won’t control it anymore. I used to be able to say Hey Google change the temperature to x degrees and now that doesn't work, in fact no voice...
Clicking noise
Hi. I moved into an apartment that’s a brand new place and they have a nest thermostat. It Always making clicking sounds when it’s running. Is this normal for nest? It works great otherwise. But I’ve never heard a noise like that from an hvac closet ...
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