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Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Thermostat spinning but not controlling the menus
This is my problem. My dial spins but nothing on the screen works. The screen is on but can't control the menus. It worked fine before a month ago. Now it only responds to the Nest app. But can't use the setup menu to change the WiFi settings. Can I ...
Google nest thermostat not connected to Wi-Fi
So we have a google nest thermostat that won’t connect to our Wi-Fi after we had a power outage. Can anyone help?
Resolved! (Blue wire) nest learning thermostat
I have a blue wire not connected to anything. I only noticed this because I lost connection from my phone to my nest thermostat. It was saying low battery. Rc-redY1-yellowg-greenW1- white. Is the blue wire not being connected the reason my battery i...
Strange Wiring? Which Thermostat Will Work?
same issue
No email or response on warranty claim
I've had a warranty claim in for 3 wks with no response. I had my HVAC technician speak with a technical representative from Nest and agreed it was a battery defect issue. However, the agent said that warranty replacement usually works by sending the...
New Trane heat pump & Nest thermostat
We just had a new 5 ton Trane heat pump installed and it was connected to the Nest Thermostat we had previously. The system cools but the fan runs continuously. We’ve tried turning it off in the Settings, but it keeps running. Perhaps it’s not wired ...
Is my C-wire kit defective?
I moved my working thermostat to a different apartment with very old wiring and many more windows. I don't know if I used to have a C-wire but I know I don't currently. The battery was draining so I got a Nest Power Connector. It isn't any better aft...
Want to replace an icomfort wifi thermostat with a nest learning option.
Attached is the wiring of my current Lennox icomfort wifi thermostat. I know that the i+ and i- wires are specific to the Lennox system, but the capability that these connections provides, does not have to be used. The system can be used without them...
No Heat Mode
My thermostat controls a set of wall heaters, only. It is a three wire system. I wired it to Y-C-R. The device and the app only allow me "Cooling" mode and "Off". I have attempted to change it to "Heating" through both the device and the app and ther...
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