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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 22890 Views
  • 0 replies
  • 7 kudos

Thermostat and doorbells

My nest doorbell and nest thermostat are no longer working on my app and I’m unable to login into my Nest account.

Boater170 by • Community Member
  • 565 Views
  • 3 replies
  • 0 kudos

Don't recommend Nest Thermostat E

Bought two Nest Thermostat-E years ago. Installed both at the same time; each controlling different floors. One working perfectly; no issues. 2nd blinking green and orange, no longer "wakes up" when you walk by. Supposed to indicate battery issues (h...

PL3 by • Community Member
  • 327 Views
  • 0 replies
  • 0 kudos

nest E goes offline randomly

I have a Nest Thermostat E in garage area that is heat only. In the last few months it randomly goes offline even though no wifi issues in the house. I have charged the unit. There is no C wire. Any thoughts?

EWV by • Community Member
  • 244 Views
  • 0 replies
  • 0 kudos

Turned off ipv6 and voila!

After almost 6 months of my Nest thermostat and Nest Hello doorbell not connecting to my Google Nest or Home apps I have finally cracked the code!I’m in the UK using a full fibre Community Fibre 3GBps connection. On a desperate hunch, I turned off IP...

Thermostat no longer sees wifi to reconnect

My 3rd gen thermostat is no longer connected to home wifi network and Nest app now says offline. Been working well for year plus beforehand. Nothings changed in terms of BT FF broadband, smart hub etc.Followed all the advice on trouble shooter but no...

Beepee by • Community Member
  • 1224 Views
  • 7 replies
  • 1 kudos

Google Nest Issues

Hi - is there a number in the UK I can call to discuss problems with Google Nest - mine keeps turning the Auto Schedule back on and reverting to old Schedules - it’s wasting energy rather than giving me savings ?Thanks,Simon

Troubleshooting thermostat install

I am trying to install a Nest Thermostat in my new place. Replacing a Honeywell thermostat. Ran it through the compatibility checker, and everything appeared to be good, but worried now. Old system has:Y: yellow wireG: green wireC: blue wireO/B: oran...

madmandad by • Community Member
  • 315 Views
  • 0 replies
  • 0 kudos

Return google thermostats request ticket 4-5285000034784

hello below is a conversation with a google nest assistant tech I assumed they were going to send me a link from what they said from this email. I replied and stated that I indeed had google pay associated with this email and that I would like to pro...

alisamohr by • Community Member
  • 559 Views
  • 1 replies
  • 0 kudos

power to thermostat

I got the message on my thermostat stating the batteries were low. It is hard to determine in the documentation if the thermostat gets power from a transformer to provide 24 volt power to the thermostat. Or does it just run on batteries?

kman2020 by • Community Member
  • 231 Views
  • 0 replies
  • 0 kudos
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