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Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Dead Heat Link Nest (Learning) Thermostat
My heat link which has been working fine until today is now completely dead and a message shows on the thermostat that it cannot reach the link. Supply is fine there are no lights on the link unit. I've tried the 30 second button to reset. I see many...
Why does boiler cut in
We have set the schedule for our thermostat. At night it is set for 9 degrees. At 5am it comes on at 20 degrees which is really annoying and wakes me up, let alone a waste of energy and money!
Change of Thermastat owner.
We have just bought a house with an existing Nest system. How do I change the ownership and connect the device to a new internet provider please? The heating / boiler has turned itself off and the house is freezing!
Nest Thermostat E
hello, we’re trying to install Nest Thermostat E but when we plug it in it is not lighting up. Can anyone help please?
Formal complaint procedure?
Hi all, is anyone able to point me to a link for filing a formal complaint please?I have 6 nest thermostats, they have been running happily for over a year until one day one of them stopped out of the blue. Giving me N9 wiring error message. I contac...
True radiant in ready mode not learning.
I just installed a 3rd gen learning thermostat. The true radiant feature is not working. My system is constantly over shooting the set temperature by 2 to 3 degrees. I have reset the unit twice so far. The auto scheduling is the only feature that say...
Eco is a pain!
Eco keeps switching on when I don't want it to. It happens constantly when I use my phone to turn on the heat. Whether I am home or away it doesn't matter it still happens. I've had this issue for years & in the past I've gone through every setting p...
Need help wiring
I recently got a 3rd generation and ran into some trouble with the wiring. When testing my heat it does blow from my vents but when testing the fan, its blow fine. when I uninstalled my old thermostat it only showed 2 red wired and 2 white wires. Now...
Need wiring help!
hHi! I could use some help. Recently uograded my old thermostat with nest learning thermostat, but during the self test it seemed like the heat test was not flowing warm air. Heat 2 test was. On the old unit, the orange wire was connected to W (har...
Nest Thermostat Keeps Going Offline
My nest thermostat keeps showing offline in the app. I will restart it at the thermostat and then it will work for a couple days and then does the same thing again. I’ve tried the troubleshooting steps. I’ve factory reset it, made sure everything is ...
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