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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 22039 Views
  • 0 replies
  • 6 kudos

Nest sun block

My nest 3rd gen. Learning thermostat is in my addition and for about 2 hours in the afternoon it gets direct sunlight through the skylight and gives false readings. The nest is hooked to a ptac unit woks great other wise. The sun block feature though...

Knightfal by Community Member
  • 538 Views
  • 3 replies
  • 0 kudos

Nest goes offline every time I give it a task.

Nest goes offline every time I give it a command in the app. Stays offline for a few minutes, then comes back and does the task requested. I’ve done all the connectivity troubleshooting and battery is wired and strong. WiFi connection is strong and c...

Md171 by Community Member
  • 1516 Views
  • 10 replies
  • 0 kudos

Problem installing / wiring my Nest Learning thermostat

I am replacing my existing programable thermostat (ComfortNet CTK04) with a new Nest Learning thermostat, and cannot get my heating, cooling, nor fan to run after the replacement. My old thermo has 4 wires connected - white to label 1, yellow to labe...

ComfortNet CTK04AD 20230530_140248.jpg ComfortNet CTK04AD 20230530_140111.jpg 20230529_170235.jpg 20230529_165120_HDR.jpg
rmg by Community Member
  • 2313 Views
  • 6 replies
  • 0 kudos

Warranty Claim?

I have had my Nest thermostat since Sept and it now does not recognize wires that are hooked up -- I believe I need to file a warranty claim -- where to file it?

jcraw29 by Community Member
  • 3265 Views
  • 25 replies
  • 0 kudos

AC stop cooling

Installed Nest thermostat with new AC system. It worked fine. Now we are getting a code : E73could someone explain what this code means. Thank youAlso, how do I reset the thermostat

jean54 by Community Member
  • 673 Views
  • 4 replies
  • 0 kudos

Resolved! Nest Thermostat

I received an email to replace the nest due to you all identified an issue.

mfannin by Community Member
  • 2908 Views
  • 15 replies
  • 0 kudos

Help Nest Issue

Hi, I have a nest learning thermostat which was installed May 2019. Just recently I got a H72 error on the thermostat. I checked the heat link and see it is totally dead, no lights. Tried to reset but no joy. Can I order a new one? Thank you

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