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Nest Thermostats

Blog Posts

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 8738 Views
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  • 6 kudos

Broken heatlink

my heatlink has shorted out due to the cat and is broken. How can I get a new heatlink?

“In 2+ hours”

My thermostat is not heating the house. I am remote from it. It says it will heat in “2+” hours but then

Mallory by Community Member
  • 334 Views
  • 3 replies
  • 0 kudos

Nest Thermostat

Hello. I have got my Nest thermostat working ok and connected to the App on my Samsung phone. I cannot get it to connect to my wife's phone also Android, because when i go to settings/Nest App/ Enter key on the thermostat it advises me that it is alr...

ItsRay by Community Member
  • 286 Views
  • 3 replies
  • 0 kudos

Is my thermostat wiring compatible?

Hi everyone! I have two different thermostat, the one I want to upgrade to google nest is the one for the heating (connected to Panasonic Aerothermia for flooring heating) Can you give me any

WhatsApp Image 2022-10-25 at 10.32.56 PM.jpeg WhatsApp Image 2022-10-25 at 10.31.45 PM.jpeg
MauritoFR by Community Member
  • 1144 Views
  • 6 replies
  • 0 kudos

Resolved! Nest/google not helping me

I have a generation 1 Nest learning thermostat. After it got switched over to Google it disconnected from the app. Now the app will not reconnect. I have factory reset the nest. Reset my Wi-Fi. Resetting my Google home . Uninstalled and reinstalled t...

LiMoon76 by Community Member
  • 613 Views
  • 6 replies
  • 0 kudos

Next compatibility

I have taken a picture of my thermostat. This one with mercury and wires soldered and battery. Maybe 25 years old. White Rodgers.

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Nest App/Replacement Nest Learning Thermostat

Our HVAC company burned out one of our Nest Learning Thermostats this week and it was replaced. I was unable to add the device to my existing home profile, and now have two homes in the Nest App ... one for upstairs and one for downstairs. Previous t...

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