cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Help Center

Forum Posts

Start a conversation

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 22162 Views
  • 0 replies
  • 6 kudos

Thermostat reading wrong temperature

I started to notice a couple of months ago that the house felt cooler than usual but the thermostat was indicating the temperature I normally set for comfort. I then took a thermometer and put beside the thermostat and it was marking 2 degrees lower ...

prcresta by • Community Member
  • 769 Views
  • 4 replies
  • 0 kudos

Nest heat link died

HiMy heat link has died yesterday, i have tried everyting that i have read from switching off and on the fuse box to changing the fuse at the switch that is connected to the heatlink. The nest thermostat is working as i have charged it and reconnecti...

Hassan69 by • Community Member
  • 1051 Views
  • 8 replies
  • 0 kudos

Extra base connector for Nest learning thermostat gen 3

Hi, we have just had a nest thermostat installed and it has been placed on wall and wired back to the heatlink box. All good My question is whether I can buy a second base connector and use the thermostat wirelessly on a stand when needed. I’m in uk ...

Set up existing nest

My husband recently passed away and he had our homes nest set up on his phone. How can I transfer or set up with my account information?

V777 by • Community Member
  • 1081 Views
  • 3 replies
  • 0 kudos

Switching from Honeywell thermostat to Nest Thermostat

I want to switch from a honeywell thermostat to nest but on nest it says it only cannot work with 120 or 240 systems. First of all what is the max allowable for nest and second how do know what im running on to give you insight on the honeywell panel...

Mrp1 by • Community Member
  • 645 Views
  • 4 replies
  • 0 kudos

Bricked my Nest Thermostat?

I inserted a pin into the hole at the bottom of the Nest Thermostat thinking I needed to do this — like with the Nest Hello — to remove the thermostat device from the wall to change the batteries. The device will not power on. I’ve tried removing the...

laxpinkie by • Community Member
  • 2759 Views
  • 17 replies
  • 1 kudos

Nest Learning - no Usage - Not cooling

My nest was working fine, now its showing not cooling and "no usage" in history. I came home to a house set on ECO between 68-72 and it was 83 one day and 93 another. Help

to vote
Labels