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Nest Thermostats

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With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 21991 Views
  • 0 replies
  • 6 kudos

Nest App not showing when water is being heated

I've had the Nest for over a year now, and it's been working great.I had an issue with the central heating pump over the weekend, which has now been replaced. I don't know if it is coincidental, but I now do not get a orange light when the water is b...

Googlie by • Community Member
  • 330 Views
  • 0 replies
  • 0 kudos

Thermostat not starting\stopping heating

I recently had to have a new thermostat as a replacement due to accidentally dropping it from the stand. Called out a Nest Pro to procure and install the thermostat which they did and it was working at that point.However, now i am unable to start or ...

Peter_C by • Community Member
  • 796 Views
  • 3 replies
  • 0 kudos

Resolved! Still E74 "No power to "RH" Unusable Nest Thermostat G3

This problem caused battery to die hard. It is taking way too long to charge up to maximum capacity. I can't do factory reset without full battery power. I know the wired connections are good. I checked the RH Connector wire and it has a steady 27.4V...

Heat always on, Nest E thinks everything is fine

My Nest E thinks that everything is hunky-dory even when the thermostat is set to 9 (at night), its own reading says the room temp is 21, and the boiler is still churning away. This started about a week ago. There's no alert about connection to the h...

Nest thermostat lock in app

The locking feature doesn't make a whole lot of sense. When you go to the lock feature in the app, and select lock to unlock. It just unlocks. Then, to lock it, you put in a pin. It can be anything, different from before. You don't need it to unlock,...

We NEED custom temperature sensor schedules

I’ve seen this has posted for years and it would be a huge quality of life change. All other smart thermostats have this ability. The fact that I can’t have a custom time to switch between sensors completely defeats the purpose of having them and mak...

Nest thermostat blowing cold air on heat setting

I installed a new nest thermostat and it blows out cold when it says heating. I have a Goodman furnace, no heat pump and have reset and rewired a few times with no success. No error codes appear.

J_weazy19 by • Community Member
  • 1010 Views
  • 5 replies
  • 1 kudos

Resolved! Heat Pump Auxiliary Heat Question

Hello--I have had a Nest Thermostat for many years and my father in law (with a similar all electric heat pump system) just asked me this question: Does the Nest thermostat tell the outdoor heat pump to go into defrost mode or does the system itself ...

jsneuman by • Community Member
  • 2569 Views
  • 7 replies
  • 0 kudos
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