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Nest Thermostats

Blog Posts

Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 16139 Views
  • 0 replies
  • 6 kudos

Nest Thermostat account disconnected - how to fix?

I installed the nest to my network - but the device would not show up... so I tried to start from scratch. OR so I thought.. I cannot do a factory reset (there is no option for that) it just says ACCOUNT DISCONNECTED.

grapppa by • Community Member
  • 723 Views
  • 5 replies
  • 0 kudos

Thermostat model number

The app says the model number for my Nest Learning Thermostat 3rd gen is "Display-3.7", but that's not the "real" model number according to Washington Gas's rebate center. The model number according to them begins as T3#####, so what is my model numb...

vettmanjj by • Community Member
  • 3880 Views
  • 9 replies
  • 0 kudos

Logging in to Nest App

I can't log in to my Nest app, despite entering the email I used to register. When I click "forgot password" I never receive an email. I tried to then login via Google, but when I did that and tried to connect my actual thermostat, the settings on th...

MSF1 by • Community Member
  • 869 Views
  • 5 replies
  • 0 kudos

Resolved! Creating temperature setting

I created a new temp setting and programed our new thermostat. However the system isn't recognizing it and not heating the house up till the comfort setting it hits later. Any suggestions?

How to turn on heat?

Hello, I need to turn on heat. When I go settings , it only shows cool and off.How do I get to come on? Please advise

Tntxs2 by • Community Member
  • 568 Views
  • 4 replies
  • 0 kudos

AC unit clicking noise

We recently installed an AC unit and are using our Nest thermostat. The AC unit is making a clicking noise when either the cooling or the heating turns off in the house. The guy who installed the system is saying that the Nest thermostats don't work ...

Jenn2 by • Community Member
  • 789 Views
  • 3 replies
  • 0 kudos

Resolved! Qr code on new nest

1V:E100$P:8$R:4$D:210907$S:19071J3DB1Y2V7$E:64166600643C4C03$C:D4X6UV$ Is this what the QR code on a new nest should look like

Makramer by • Community Member
  • 65564 Views
  • 3 replies
  • 13 kudos

Humidity reading 10 pts higher than what it should be

Same as this earlier thread https://www.googlenestcommunity.com/t5/Nest-Thermostats/Nest-Humidity-Reading-Incorrect/m-p/211522/page/1#U211522 which has been locked which numerous people have called out. This seems to be an issue with the firmware upd...

Nest Thermostat intergration

Hi,I have had my thermostat for a few years now with no issue its been perfect. However at 11pm (uk time) last night the thermostat stopped communicating with all of my smart home intergrations (amazon alexa & home assistant) I have tried boot cyclin...

Smokey86 by • Community Member
  • 238 Views
  • 0 replies
  • 0 kudos

Alexa and nest thermostat Celsius/Fahrenheit

Hi, when I ask my Alexa to set temperature to 21 degrees (I have it set to Celsius) it will not allow as it only recognises Fahrenheit. So I currently have to say ‘Alexa, set heating to 71 degrees to achieve 21 degrees Celsius. any ideas? I’m us in b...

Lakestreet by • Community Member
  • 1406 Views
  • 6 replies
  • 0 kudos
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