cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Help Center

Forum Posts

Start a conversation

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 21747 Views
  • 0 replies
  • 6 kudos

Restarting a Nest Thermostat after resetting remotely

My tech reset my nest thermostat in an effort to fix a power problem. I am not in the location of the thermostat but I have the app on my phone. How do we get the thermostat back on line w/o the phone and app being in the same location?

Ma2 by • Community Member
  • 676 Views
  • 3 replies
  • 0 kudos

Nest Temperature Sensor is Associated with Another Account

Hi! So I'm having the same problem has discussed here - https://www.googlenestcommunity.com/t5/Nest-Thermostats/Nest-temp-sensor-is-associated-with-another-account/m-p/23531but the solution doesn't work for me.- I lost access to my Nest Account becau...

SeanC by • Community Member
  • 3262 Views
  • 9 replies
  • 4 kudos

Cannot get blue light to display on Heat Link (V2)

Hello,Context: we moved into a property a few years ago and inherited a Nest Thermostat system. Was working fine until the sensor went on the thermostat. I got a second hand thermo from eBay which I rest and inputted all relevant info. The unit even ...

Mike_G by • Community Member
  • 302 Views
  • 0 replies
  • 0 kudos

Setting up a Nest Thermostat in the Bahamas

How do I configure my Nest thermostats for Nassau Bahamas. In the set up…it only allows me to choose USA, Mexico & Canada under the North America option. The Bahamas do not have zip codes like the USA.I can make it work using a USA zip code…but then ...

ScottOCE by • Community Member
  • 856 Views
  • 2 replies
  • 1 kudos

Nest temperature sensor off by 30 degrees Fahrenheit

My Nest Temperature sensor seems to be stuck at 32 degrees while the connected Thermostat reads the correct temperature of 64 indoors. I tried removing (including removing the battery for at least 30 minutes) and resetting the temperature sensor seve...

Bdistance by • Community Member
  • 661 Views
  • 2 replies
  • 0 kudos

Nest thermostat

I just started having problems turning my thermostat on through my iPhone. I was always able to adjust the temperature through my phone the past few days it will not let me.

Bjkovacs by • Community Member
  • 406 Views
  • 1 replies
  • 0 kudos

Hot water not triggering anymore!

Hello - a short while ago our thermostat stopped triggering the hot water, it shows orange on the dial but does not trigger the boiler anymore. The boost function does the same, shows as triggering on the dial but no hot water.The button on the link ...

Bucketree by • Community Member
  • 321 Views
  • 0 replies
  • 0 kudos

(UK) 3rd Gen thermostat charging fixed with borrowed base

My 3rd Gen UK model with heat link is 3 years old and it stopped charging, dropping wifi and connectivity. Tech info showed good 12v on Vin but no charging. USB charging worked to bring it back to life for a couple of hours but no charging on the T1,...

coulomb by • Community Member
  • 737 Views
  • 3 replies
  • 0 kudos
to vote
Labels