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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3988 Views
  • 0 replies
  • 5 kudos

Nest Learning Thermostat heating when it's set to cool

OMG! I have spent over an hour with support and they are extremely dense and it's questionable if English is the first language based on the canned responses. We have three nest learning thermostats on our property. Two in our main home and one in ou...

Usage not showing on Thermostat or App

Hi - I have reliably been able to see my daily usage history since the thermostat was fitted in Sept last year - on both the thermostat itself and the app. For the last 10 days, no usage has been recorded.I have restarted the thermostat, restarted my...

Durhams2 by Community Member
  • 116 Views
  • 1 replies
  • 0 kudos

Resolved! Nest thermostat not showing up in nest app after adding to google home

I just installed two Nest Thermostats (~$129 version) at my office. No issues getting them connected (Home app), but when I went into the Nest app, they're not showing there at all. A few years ago I installed two in my home, and they've always been ...

BLNT by Community Member
  • 767 Views
  • 6 replies
  • 0 kudos

Nest Blower not working

Have had a Nest Thermostat installed for 7 months. Now that it's starting to get warmer I have switched over to A/C. Over this past month I haven't had any issues w/ the A/C working. In the middle of the night last night, the A/C unit kept running an...

cluker89 by Community Member
  • 327 Views
  • 7 replies
  • 0 kudos

Nest thermostats controlling other zones

Hi,I have a 3 zone baseboard hot water heating system. I purchased 3 nests and also 3 nest power connectors. We do not have a c wire which is why I bought the power connectors. The nests are installed and the power connectors are installed at the tac...

alli5589 by Community Member
  • 172 Views
  • 3 replies
  • 0 kudos

Thermostat independent test

Hi. Is there somewhere we can send our thermostat & heat link to be tested?We have issues with our central heating and need to eliminate whether the Nest is contributing to the problem.

Woodvale by Community Member
  • 251 Views
  • 6 replies
  • 0 kudos

Thermostat change to nest

 my current thermostat has a blue wire connected to the G opening instead of B. It does not have a C option. Should I connect to the G opening on nest as well?

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Kim13 by Community Member
  • 236 Views
  • 4 replies
  • 0 kudos

AC cycles on and off continuously.

I have read previous posts most suggesting to confirm the C wire is attached. This i have done. i had my HVAC guys out to see if the problem was somewhere in the equipment and everything checked out.even if i set the temp several degrees below the cu...

tbecke by Community Member
  • 511 Views
  • 8 replies
  • 0 kudos
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