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Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Nest Thermostat turning off at random times
Furnace shutting off before it reaches set temperature. Furnace heats the house, but occassionally shuts off before set temperature. I notice this morning that no heat was coming from the vents when the house was set at 65 but it was reading 62. It c...
Fan should NOT be activated during cooling mode
I have a Nest Thermostat that connects to an automation system that takes in one of three signals: Vent, Cool or Heat. The Vent request turns on a separate fresh air supply fan. The Cool request turns on the Air Handling Unit that automatically turns...
New Wi-Fi net work installed.
I can’t figure out how to connect my nest thermostat to my new Wi-Fi net work. I’m sure it’s simple, but if someone could walk me through it, I’d appreciate it.
Nest Thermostat - Attach display to base
My Nest Thermostat has gone blank. I have pressed the screen and it says to "attach the display to the base" despite the fact it is plugged in to the socket.At one point is said "The Thermostat is Restarting. Back in a bit" but it did nothing and is ...
Presence sensing not working since 1st Mar
Hi,I have been using Google Home for years without many issues, but I have noticted today that my Google Home app show no activity since the 1st Mar.Nothing has changed in regards to my settings, but it has suddenly stopped working and my heating has...
Continuous fan
By building code requirements I need to run the fan continuously during occupied periods. Most thermostats have a (auto or on) setting and can be set to run continuously when the heat or cool is scheduled on. I only need to run the fan on the days an...
Nest learning has stopped turning boiler on when nest manually turned up for heating
My UK learning nest has suddenly stopped turning on the boiler when I turn the thermostat on manually in the day. However we are getting heating (most of the time, a few times not) when it's on its schedule am/pm. I have looked at other threads. Do I...
Showing offline after last software update
My thermostat started going offline often after the last software update on March 3rd, 2023. No changes on my network devices, I haven't changed the router location or the thermostat location. I noticed some people reporting similar problem. Any idea...
Not connecting to Wifi
Hi Guys.Don't know if this is the right place to contact Google...My Google Nest is no longer connecting to WiFi. I've followed all of the troubleshooting procedures and still nothing. I've only had the thermostat since December, really disappointed ...
Nest 3 gen thermostat. Hot water not working
Nest, third-generation thermostat. Hot water not working. Heating working normally. Continuity test and heat link. all working normally. Hot water does not respond either to app or to schedule commands. App turns red, heat link ‘clicks’, boiler does ...
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