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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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Nest thermostat wiring

  Please help. I have heat pump and need to know how to correctly wire this thermostat. 

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M4martin by Community Member
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  • 8 replies
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NEST E no heat option

This topic has been posted before but can no longer accept comments. The suggestion by the "bot" was to call a pro. I'm a NEST Pro for a long time. I have a few different NEST thermostats in my home. One is a NEST E in the dining room that only contr...

Thermostat 3rd gen

I forgot my pin & my password for the app. I need help to reset them

Teddy_73 by Community Member
  • 459 Views
  • 1 replies
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Resolved! Nest Thermostat Motion Detector

Model: Thermostat-1.4I installed a new Nest Thermostat (the 1st Gen model, NOT a Learning Thermostat). HVAC is gas powered forced air (no cooling system or heat pumps)It works OK - heat goes on and off - except the motion detector. No matter how I "a...

Rod2660 by Community Member
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  • 5 replies
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Resolved! E89 error: Y/Y2, no Y1 wire. Nest App said connect Y2 -> Y1 port, but cooling does not work :(

My original thermostat has a Y2 wire, but no Y1: see attached. Nest app said to plug into the Y1 terminal, and the "technical info" etc finds all the wires, reports cooling + heat + stg2 heat as expected, and heat + fan work fine. But cooling doesn't...

Low battery charge

My Nest thermostat 3rd generation showed low battery issues and stopping me from using nest app

yfabdel by Community Member
  • 401 Views
  • 1 replies
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Resolved! New furnace

We had a new gas furnace installed recently. The Nest thermostat installed previously has a new alert. When I turn up the heat, the notation indicates the length of time it will take to reach that temperature. Sometimes it is 30 minutes, higher tempe...

Nerak by Community Member
  • 516 Views
  • 1 replies
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Getting started

Installed the Nest Thermostat. The screen says, "continue set up on the Google Home App. " I get to the app and it says, "follow the steps on your thermostat's display to find the entry key". The only display on my screen is " continue set up on the ...

Shep1 by Community Member
  • 453 Views
  • 1 replies
  • 0 kudos
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