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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 23915 Views
  • 0 replies
  • 8 kudos

3rd gen base bas plate

I need a replacement base or my 3rd gen nest. The link to the store says no longer available. Is there any other resource?

cj42 by Community Member
  • 1510 Views
  • 7 replies
  • 0 kudos

Condenser running when the heater is on

Hello, I’ve installed a Nest thermostat and the ac condenser is running while the furnace is running. This is a gas furnace system. I have hooked it up exactly as the old thermostat was which is why it makes no sense to me since it was running fine b...

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Sensor stopped working

Last winter, I installed a nest temperature sensor in tenant’s apartment. The nest learning thermostat (3rd gen) is located in the hallway of the apartment which does not accurately reflect the temperature in the tenant’s bedroom. The sensor is locat...

Askcpa by Community Member
  • 544 Views
  • 1 replies
  • 0 kudos

Heatlink not powering up

Hi everyone,since a couple of days im getting an error on my nest thermostat 3. It seems the heatlink is broken and not powering up. Im reading this a lot on these forums and the conversation tends to go in private messages for a solution. I tried tr...

stiphond by Community Member
  • 4080 Views
  • 25 replies
  • 0 kudos

No C terminal at boiler

I'm installing a nest thermostat and I have a 2 wire heating system with no c wire at boiler. I have 24v on the red wire. Can I add a jumper wire from R to C at the thermostat to supply voltage or do I have to get a 24v transformer?

Thermostat W5 error

Hi, I have tried the trouble shooting and nothing seems to work. I just keep getting the w5 error. I have 2 thermostats and one is working. Thank you

loquinn by Community Member
  • 1382 Views
  • 9 replies
  • 0 kudos

Google Home app

Google Home app is showing that the a/c is running continuously but this is not the case. What is causing the app to show this on the Energy Dashboard?

Bingers28 by Community Member
  • 440 Views
  • 1 replies
  • 0 kudos
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