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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4487 Views
  • 0 replies
  • 5 kudos

Pair of Nest E thermostats won’t connect

I’m actually having multiple issues here…. I currently have a boiler system, and connected to it are 5 thermostats in their respective zones. Of those 5 zones, I currently have 2 Google Nest E thermostats, and one Nest learning thermostat. I purchase...

Nest has no heating option

This is a new thermostat. Two wires (red and white for furnace) wires check ok with voltmeter @26VAC. Cooling is only option - no heating option on app or thermostat. Any ideas?

Mt10 by Community Member
  • 285 Views
  • 5 replies
  • 0 kudos

For Home/Away can I use two phones?

Can I use both my wife’s and my iPhone for the Nest to know when we’re home or away? Now it’s just my phone, but then if my wife’s home and I’m not, the Nest can shut down heating or cooling.

Eric55 by Community Member
  • 405 Views
  • 7 replies
  • 0 kudos

Second floor heating problem

Hi, I need a help, I have alrady two years google nest 3rd generation and it works well in the first floor, I wanted to solve controled heating also in second floor so I have ordered from amazon google nest heating sensor, but than I found out that i...

Palach87 by Community Member
  • 217 Views
  • 3 replies
  • 0 kudos

E80, E79 error codes

 Just got our thermostat yesterday and sunk several hours into trying to figure out the correct wiring. Here’s a pic from our old one. First we got the E79 error. I feel like we tried every combination possible and received just about every E code. W...

B7852277-E89B-416D-AF17-2AC24C0EB1A7.jpeg
Lconolly by Community Member
  • 589 Views
  • 5 replies
  • 0 kudos

Heat link not flashing blue

Hi. We have moved I to a new home. The previous owners took the thermostat with them.... We have bought a new one and a stand. I am trying to link the thermostat with the heat link. I cannit get the light to flash blue. I have looked on line. Held it...

Mah2738 by Community Member
  • 113 Views
  • 0 replies
  • 0 kudos

Heat link doesn't work

Hello,The heat link of my thermostat stopped working.I bought the nest in march 2020.There is no light on the heat link. The boiler works fine (still warm water).But no hearing. Heat link deals to be dead. Is there something I van do?Thanks for the h...

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