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Nest Thermostats

Blog Posts

Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 16161 Views
  • 0 replies
  • 6 kudos

Resolved! nest termostat

hello. I installed my nest wiring w, y, c, r, o/b, G. It works great in cool mode, but when I put it on heat it heats up and cools at the same time.

karmau by Community Member
  • 1252 Views
  • 8 replies
  • 0 kudos

Nest thermostat backwards finger sweep

Hello. I've just installed a Nest Thermostat GAO2081-US. It works correctly with respect to controlling heating and cooling. The Home app also works correctly. However, on the thermostat, sweeping clockwise turns down the target temperature instead o...

otttershu by Community Member
  • 584 Views
  • 3 replies
  • 0 kudos

Heatlink unit

I've received an email stating that my heatlink unit needs replacing, the email says this will be done free of charge by BOXT, is this genuine or a scam.

Slugster by Community Member
  • 562 Views
  • 3 replies
  • 0 kudos

Open therm and distinct zone valve wiring to the same heat link

Hello,I have a combi boiler that supports open therm. I also have three distinct zone valves (one for each floor).I understand that I can connect one nest learning thermostat to each zone valve but I'm guessing I will lose any open therm features (be...

Kiougar by Community Member
  • 821 Views
  • 3 replies
  • 0 kudos

Avoid thermostat running when outside it not cold

For example if I set the temperature to run at 11 am at 17*C.How can I avoid to start running if outside it’s 15*C which clearly I don’t need heating?Is there a way to restrict the thermostat to run if weather is higher than certain temperatures?

Resolved! Software update

My thermostat software stuck on 5.9.5-2 version. I already checked all support suggestions: WiFi signal, battery level, etc...Any suggestions please?

Andrea76 by Community Member
  • 3069 Views
  • 17 replies
  • 2 kudos

Using existing base on new thermostat

I have a third generation nest thermostat. It has battery issues so I ordered the Amazon Google nest thermostat I was wondering can I use the existing base from my thermostat with the new one? should you charge your new thermostat before putting it o...

Jim007z by Community Member
  • 7205 Views
  • 13 replies
  • 0 kudos

Thermostat wires

I have a w/e wire. All the other wires seem compatible, where would this one go to the nest thermostat