cancel
Showing results for 
Search instead for 
Did you mean: 
Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 22901 Views
  • 0 replies
  • 7 kudos

Can't access thermostat on app

Couldn't sign onto my Nest app and was forced to sign on through Google. Now I can't get my app to access my thermostat. I tried to add it but it asks for a code. When using the thermostat it says it's already set up.

DDanner by Community Member
  • 642 Views
  • 2 replies
  • 0 kudos

Thermostat running almost ALL day

I recently bought a couple nest thermostats for my house. The one that controls my main floor and basement seems to have no issues and runs at normal hours. The one that controls upstairs runs for upwards of 22 hours a day but no heat seems to be com...

Gen 3 battery issue

I am having the battery issue on a Gen3 thermostat. Installed 4 months ago and just started getting the error. One charged via usb, will it lose charge again?

Kerm by Community Member
  • 332 Views
  • 1 replies
  • 0 kudos

Need to reset Learning thermostat

I've removed my Nest Learning Thermostat and want to pass it on to another user, but I can't seem to factory reset it as it keeps trying to connect wirelessly to the Heat Link.I've powered the hub and the controller via a USB connector, but only get ...

Anonymous by Not applicable
  • 353 Views
  • 1 replies
  • 0 kudos

1st gen nest thermostat no power

After a thunderstorm that I believe has knocked out the power the thermostat has no power. There is power to the wires reaching the base.

RoloDolo by Community Member
  • 374 Views
  • 1 replies
  • 0 kudos

Heat turns on but stops short

Our thermostat seems to kick the heat on but then it often stop short of the set temperature. We can usually get it to kick back on by turning the heat down and then back up but the thermostat consistently stops heating before it has reached its desi...

Foxmatt by Community Member
  • 546 Views
  • 2 replies
  • 0 kudos

Thermostat set to off but boiler still running

Hi there,My nest is set to stop heating at 20/21 but the temperature in the house is up past 23 and the boiler is still on. Radiators are very hot. I’ve checked the heat link and that does click on and off if I increase the temperature in the app (pa...

GWD1923 by Community Member
  • 541 Views
  • 1 replies
  • 0 kudos

Nest Thermostat 3rd Gen

I'm getting sick of this, a few months ago after working for around 9 months my Nest Thermostat went offline , i tried all recommended steps , reset etc that didn't work i re-installed it from scratch , that didn't work either then randomly a couple ...

Jaspar by Community Member
  • 495 Views
  • 1 replies
  • 0 kudos

Nest Learning Thermostate won't stop heating randomly

I bought a Nest Learning Thermostat last year and it worked well until some weeks ago when randomly it won't stop calling for heat after reaching the set temperature. This behavior (malfunction) does not follow any logic. It happens very randomly, li...

nester14 by Community Member
  • 458 Views
  • 1 replies
  • 0 kudos

Google Nest Thermostat - Compatibility

Hello, I have a Google Nest thermostat and I am trying to find out if it is compatible with a 4 wiring system. The wires I have: G, RC, RH, Y/O, W/B. I have been reading conflicting information about the necessity of a common wire. Some say it is nee...

Dre1017 by Community Member
  • 520 Views
  • 1 replies
  • 0 kudos
to vote