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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 22135 Views
  • 0 replies
  • 6 kudos

Heat stays on

I just installed the Nest Learning thermostat, 3rd generation. I do not have auto-scheduling set, I've reset everything, but the heat stays on, even with the thermostat set at 60 or below. It's currently 75 degrees in the room. It's a 2 wire system, ...

Gilhoj by • Community Member
  • 378 Views
  • 1 replies
  • 0 kudos

Nest Thermostat Low Battery/No Power

Received an error message from Nest Thermostat that it disconnected from home Internet network. Upon trying to reconnect receiving No/Low power from Nest Thermostat. Replaced batteries. Still receiving No/Low power. Checked wiring, everything is the ...

Google Nest Randomly Reconnects Itself

The nest would not connect to wi-fi this morning. The message on the device stated: Connect thermostat to wi-fi to link a master app. A couple of minutes later, the device reconnected itself and the device was functioning as intended. I did not obser...

cesemj1 by • Community Member
  • 632 Views
  • 3 replies
  • 0 kudos

Alexa can't set a temperature above a set schedule

I have a schedule set on my Nest thermostat that sets the heat to 20c at 7am, and turns it down to 9 at 9.30pm. This has been set for a long time. This morning I was up at 6.30 and asked Alexa to set the heat to 20. She replied she was unable to set ...

Germgh0st by • Community Member
  • 1408 Views
  • 7 replies
  • 0 kudos

Worst customer service I’ve ever experienced

I’m being ignored by Google support on email, so hoping I get some answers here. My Learning Thermostat’s WiFi stopped working. Which I hear is a known problem. You sent me a faulty replacent and Xi and I went through multiple steps of troubleshootin...

Nest Thermostate migration to Google Home Account

I currently have a nest thermostat at home and use the Nest app. Which I am quite happy with. At work we recently installed a nest thermostat also. I could not for some reason install it on the google home account. So I maybe mistakenly added to my h...

Lisa1970 by • Community Member
  • 659 Views
  • 3 replies
  • 0 kudos

Fan but no heat

Help!! I can not get my thermostat to blow heart through my home! I have assure wires are correct it will work for an hour then goes back to no heat

Nest, boiler and transformer wiring

I am trying to install a nest thermostat to a boiler. The thermostat wire has a c wire. The zone control has two T terminals. The 24 volt transformer has a load and a common. This is what am hvac guy at work suggested but others have said it doesn't ...

Email Regarding Thermostat Failure and Replacement

I received the following email below. I clicked the links and there is no info on the offer of replacing my thermostat, as indicated in the email. Any info would be helpful. Hi Michael,We've identified an issue with your new Nest Thermostat and its a...

fman114 by • Community Member
  • 877 Views
  • 5 replies
  • 0 kudos
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