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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 22010 Views
  • 0 replies
  • 6 kudos

Nest Thermostat App

My Nest thermstat app quick working after I changed my wifi password. I changed the password in the thermostat to the new one. However, I still could get it to work. I believe I have the gen3. I deleted the app and on apple App Store, reinstalled it....

MR4DR by • Community Member
  • 576 Views
  • 3 replies
  • 0 kudos

Nest thermostat stand

Stand came with no screws so can’t attach the thermostat. What size screws do I need or can you send me some?

Charleii by • Community Member
  • 450 Views
  • 2 replies
  • 0 kudos

TH030, TD009, lots of errors on E Thermostat

I’m out of options. I’ve tried using an iPhone and android, using a normal WiFi router and also using a phone hotspot and the Thermostat E simply will not connect to the WIFI. Also will not pair with the heat link too.

Beeeks89 by • Community Member
  • 570 Views
  • 2 replies
  • 0 kudos

W5 error code nest thermostat

W5 connection error, cannot connect my thermostat back to wifi after it has been working for months. Please connect me with an actual human to fix this. I’ve tried everything in the troubleshooting guides multiple times

Greg8 by • Community Member
  • 483 Views
  • 2 replies
  • 0 kudos

Nest Thermostat 3rd Gen not connecting to heatlink

My thermostat is not connecting to HeatLink. I have reset and there is a blue blinking light but it does not pair. I have restarted the wifi, checked battery, moved the thermostat closer to heatlink etc.

aartik by • Community Member
  • 2022 Views
  • 12 replies
  • 0 kudos

Seasonal saving message confuses elderly parent

Just… be an easy to use thermostat. My 86 year old mother doesn’t know how to clear all the ads on her Nest thermostat. She just wants to be able to turn up the heat. Simplicity is your key feature.

2gig by • Community Member
  • 346 Views
  • 1 replies
  • 0 kudos

Set the same schedule for every day. Nest E.

I want the Next to turn on the heat at 6AM to 69 degrees every day. Then I want Nest to lower the temperature to 60 degrees at 10 PM. I don't want eco or anything else done automatically. I would rather not enter the same things seven times.

Judybee by • Community Member
  • 1615 Views
  • 2 replies
  • 1 kudos

Nest thermostat E : change time zone to Yukon or Arizona

We live in the Yukon and have a Nest thermostat E. To keep up with our time zone, we would like to change the zone to Yukon or Arizona instead of going back and forth with Mountain and Pacific time.In the meantime, I changed the timezone to Mountain ...

Frustrated with non performance of Warranty support

My nest Thermostat has an issue with the WiFi chip which is a known issue. Lost all WiFi connectivity. The unit is less than one year old.Called support and was asked to place an order on line against my Google pay account. Once the replacement unit ...

TerryS by • Community Member
  • 1573 Views
  • 12 replies
  • 0 kudos
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