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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 6021 Views
  • 0 replies
  • 6 kudos

Issues linking to Google Home: Nest Thermostat Gen 2

I have a Nest Thermostat Gen 2 and would like to migrate it to the Google Home App. I logged in to Nest app and click on migrate to Google Account. After waiting I get the message. Error "An unexpected error has occurred."Any suggestions as to how to...

Shar1024 by Community Member
  • 518 Views
  • 9 replies
  • 0 kudos

Thermostat wiring

I have 4 wires on my old thermostat. 2 red and 2 black. How do I know if my wiring is compatible with the nest thermostat

Usmc2 by Community Member
  • 252 Views
  • 4 replies
  • 0 kudos

Nest thermostat

My nest thermostat does not seem to respond to tapping on its faceit works fine through the iPhone appAny suggestions

StuR by Community Member
  • 513 Views
  • 8 replies
  • 0 kudos

Nest Gen2 Won't Turn on Heat

We have two Gen2 Nest Thermostats in our home. Each one controls one gas forced air unit, one upstairs, one downstairs.They have been installed and working for years without a problem.Suddenly the downstairs unit will not turn the heater on. The ther...

Extending Thread link between Nest Thermostat E and its Heat link

HiI need to have my Nest Thermostat E one floor above its Heat Link in our narrow terraced house in order to get even heating throughout the flors of the housoe. However, the connection between the two frequently drops (despite there just being one f...

Kris_F by Community Member
  • 475 Views
  • 5 replies
  • 0 kudos

Nest Reverse Heating and Cooling - No O/B Wire for heat pump

Hi, I recently installed a nest 3rd gen to replace a Honeywell FocusPRO TH6110D. I wired it correctly, double triple and quadrupled checked. (see Photos) When I went to test it the HEAT blows cold (coldish) air and COOL blows warm air. I know there i...

ohmyjosh by Community Member
  • 2560 Views
  • 4 replies
  • 1 kudos

Chang from dual fuel to electric only

During setup, I mistakenly selected dual fuel. My house is total electric. I have a heat pump with auxillary heating. How do I change from dual fuel to just electric?

gamitch11 by Community Member
  • 255 Views
  • 4 replies
  • 0 kudos

Nest Thermostat Sensor Pre Determined Time Frames

This has been asked and not answered in various ways dozens of times and then closed. Simply- I want to reset what the sensor considers Morning (as an example). 8a-11a or 6a- 10a, etc. Your preset time frames do not work for me.Will this ever be reso...

Wmagtv by Community Member
  • 195 Views
  • 1 replies
  • 2 kudos
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